GGPLGuide

A LITTLE MORE CLARITY

Frequently asked questions.

Everything you need to know before your next download.

GPL & products

Why choose GPL plugins and themes?

GPL themes and plugins have the same features as the copies sold by their developers, but they cost a lot less. The GNU General Public License (GPL) lets anyone use, change and share the code, and even charge for it, as long as shared copies stay under the GPL. It doesn’t cover the developer’s own extras, such as official support and their online services. You can build professional WordPress websites without paying hundreds of dollars for separate licences. How WordPress uses the GPL

How are the prices so low?

Every plugin and theme on GPLGuide is licensed under the GPL, so it can be shared legally. We buy each product from its developer and pass the same GPL files on to our members. One purchase covers many members, so each person pays far less than a single licence.

How many websites can I use the theme or plugin on?

You can use GPL themes and plugins on as many websites as you want, without any limits.

Are the products tested?

Yes. All products are tested and functional. If you face any issues, just send a request and we’ll update and notify you promptly.

Membership

Can I access new products after joining membership?

Yes. As a member of GPLGuide, you can use all of the products that are already there, as well as any new plugins and themes that are added while you are a member.

Are there download limits?

Download limits depend on your plan. See the membership plans for the daily downloads included with each one.

Can I request a product that isn’t in the library?

Yes. Tell us what you’re looking for on the Request Item / Update page and we’ll bring it to our library as soon as possible.

Can I share my membership?

No. Memberships are non-transferable, and refunds will not be granted if the account has been shared or used by another person.

Downloads & installation

Do you provide product updates?

Yes. We update our products on a regular basis when the original developers release new versions. Members can download the most recent versions at any time from their account.

How do I install a plugin or theme?

Download the ZIP file from your GPLGuide account, then upload it in your WordPress dashboard under Plugins → Add New → Upload Plugin, or Appearance → Themes → Add New → Upload Theme. Follow the step-by-step installation guide.

How fast does support reply?

Our team typically responds within 1–24 hours. You can reach us through the support form or at support@gplguide.com.

Refunds

Can I get a refund on a membership?

GPLGuide offers a 3-day refund window for membership purchases under fair usage conditions. You may request a refund if:

  • Fewer than 3 products were downloaded
  • No bonus products were claimed
  • The request is submitted within 3 days of purchase
  • No coupon or discount code was used
  • The downloaded product has a genuine technical issue

Approved refunds are typically processed within 5–10 business days to the original payment method.

Can I get a refund on a single product?

Due to the very low pricing of individual products, refunds for single product purchases are generally not provided. If a product is completely unusable, our support team will try to fix it, and if it can’t be fixed we will offer a replacement product of equal or greater value.

How many refund requests can I make?

To prevent misuse, each customer is eligible for one refund request per year. Read the full refund policy.

Copyright

How do I report a copyright issue?

Send a DMCA request to support@gplguide.com with the details listed on our DMCA page. If the claim is legitimate, we aim to remove the reported content within 48 hours.